When meeting a customer, it is very important to know how to communicate both ways. You must listen to all what the customer is saying whether with words or other wise.

All subconsciously sent messages must be caught. The body speaks the subconscious mind's language. It tells you what your customers wants to let you know.


See what's hidden!
Understand Body Language!


  • You want to know why a customer all the sudden cools down during a meeting?
  • You would like to know if your customer understands clearly your message?
  • You would like to know if your customer likes what you are proposing?
  • Your customer holds on to some information? You would like to get him/her to tell you what it is?

    • Learn how to read what spoken words omit. Your customer needs you to understand his problems yet, wont always express them clearly. It is quite possible that the customer feels embarassed by the problem; therefore wont be able to tell you everything you need to know. By reading Body Language you will be able to get a better hold of the subconscious communications. You will understand your customers better but also your friends, family and employees.

    Over the course of only one day, you will learn something that will help you keep business opportunities your way. All that because you will know how to read true your interlocutor's true intentions. If this is not convincing enough, here is a list of good reasons why you should take this course.

    • To take and keep control of the sales process.
    • To understand better and have a clear vision of your customers' needs.
    • To lead the customer toward the purchase of your solution .
    • To lead communications more directly with empathy.
    • To build and nourish the relationship of trust.
    • To greatly improve your sales results.
    • To improve your skills as a sales person.
    • To help build and create harmonious human relationships.
    • To understand better what your family and friends think and feel.

    Send us an E-mail or call right now to reserve your training session!

    If you don't your competition surely will...

    Agenda
    8:30
     How does body language work? An introduction.
    9:30
     Standing up and sitting down positions.
    10:15 Break
     10:30
    Gestures speak louder than words.
    11:15
    The face and all it's parts.
    12:15 Lunch
     1:30
    Gestures or body language?
    2:45 Break
     3:00
     Team workshops and roll play. We put to use what we have learned over the day. This is the most important part of the day.
    4:30 You go home!